La Palma Intercommunity Hospital at 7901 Walker Street in La Palma, California

Customer Reviews about La Palma Intercommunity Hospital

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  I would give this hospital a negative rating if I could. WORST HOSPITAL IVE EVER BEEN TO. DO NOT GO HERE. THEY WILL CHEAT YOU OUT OF YOUR MONEY. The ER staff, including my doctor and my nurse, were very kind and although the wait was very long (but I understood since there were people there who needed more attention and care than I did), they took good care of me. But the lady at the front desk was extremely rude. At first, she was nice. When checking in to the ER, she never even asked for my insurance information. Once inside, I asked her if she needed it since she never asked for it. She was hesitant at first and came back with a sketch pad and a pen and told me to write down everything that I think she might need. She then returned minutes later saying that she called my mom's insurance company and said they had no record of her (which is total BS because I had my mom's insurance card with me, which by the way she never asked to see or make copies of). So, my sister called my mom's insurance company and said that they never even received a call from this hospital asking for my mom's insurance information. My sister confronted the woman at the front desk and told her to call again. This was when the woman began to become extremely rude and she and my sister were arguing about bill handling the remainder of the time I was there. This was in October 2016. I received two bills a couple of weeks later. My insurance paid for them in November 2016. And I AM STILL receiving bills from them in April 2017. I just received a call today saying that I need to go to corrections to pay my debt because they said they never received the payment in November, but my insurance said that they paid them in November. I now have to dispute the debt and get this figured out months after I thought this was all over. DO. NOT. GO. HERE.
  January 28, 2017

  by arvinelle gandia

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Today: 11:00 am — 10:00 pm

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About La Palma Intercommunity Hospital in La Palma